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Being smart about smart hotels through UV light technology, contactless interactions, contactless check-in and housekeeping services, and more

At Macau Business News, know your customers and their technological literacy: that is the advice to hotel operators given by a study that focused on acceptance of smart hotel technology by guests, and their experience of it. The research, involving two academics at the Macao Institute for Tourism Studies (IFTM), concluded that technology readiness –…

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